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Senior Business Development Manager

POSITION SUMMARY

The Senior Business Development Manager is energized by and successful in the development of new business and is driven to seek opportunities for TBG to provide unparalleled impact to clients. The Senior Business Development Manager is a critical member of The Bailey Group’s sales and service delivery teams. The Senior Business Development Manager reports to the Director of Sales and Marketing.

COMPANY DESCRIPTION

The Bailey Group partners with CEOs, senior executives, and high potential leaders to help them realize their individual and organizational potential. Our unique style combines business acumen, humanistic psychology, and an eclectic blend of leadership insights from academic theory to deep and varied professional experiences. The Bailey Group’s 30+ years of success is a result of our commitment to excellence built upon our values.

At The Bailey Group, we actively celebrate and support diversity for the benefit of our employees, the services we provide, and our clients. Our commitment to diversity, equity, inclusion, and belonging is focused on fostering diversity in all aspects of our business with team members and clients to build a more effective and reflective organization from the inside out.

POSITION DESCRIPTION

This position is responsible for three core functions:

NEW BUSINESS DEVELOPMENT

  • Sales planning and execution – develops annual and monthly sales plans designed to achieve a first-year goal of $250k, building and maintaining accurate forecasts of sales opportunities. Engage with Director of Sales and Marketing regularly to discuss sales plans, sales activities, new results, future meetings, pipeline, plan for success, and technical/account management support needed to close the sale.

  • Consultative sales approach – cultivates relationships, identifies opportunities, and translates prospective client needs into business solutions aligned with TBG’s robust service offering. Curious and highly skilled communicator with an ability to anticipate and accurately identify client root issues and needs (versus symptoms) and quickly learn about different business environments, allowing for compelling proposals of relevant solutions.

  • Professional relationship building – experienced and skillful at building rapport with prospective clients, senior leaders, centers of influence, partner organizations and referral sources. Builds and maintains a healthy professional network to generate leads and referral partners.

  • Opportunity identification – leverages existing network and generates new leads in complex buying situations, looking for ways to build new client relationships through active networking, referrals, building network and partnerships, speaking engagements and social media.

  • Proposal writing and presentation – prepares both straightforward and complex proposals and solutions that require ingenuity, business acumen, subject matter expertise and an understanding of behavior science. Prepares and executes winning presentations.

  • Thought leadership – comfortable speaking at local or national events in personal area of expertise to enhance the TBG brand. Develop relationships with industry and thought leaders externally to increase awareness and reputation of TBG.

CLIENT RETENTION AND GROWTH

  • Client retention – works to deepen relationships with current clients, building productive, long-term relationships. Maintains and expands long-term relationships for the purpose of increasing impact, generating renewal business, and producing new business opportunities.

  • Continuous improvement – works collaboratively with operations team to continuously improve customer satisfaction based on survey data.

  • Client growth – develops a deep understanding of clients’ business, their needs and challenges and their strategic objectives to act as a trusted partner, proposing ways to deepen the partnership and make a broader impact.

CLIENT ENGAGEMENT MANAGEMENT

  • Exceptional customer experience – provides a high-quality client experience, embodying TBG’s customer-focused approach. Delivers insights, partners with clients to help them move forward with confidence and clarity and works to help clients achieve broader perspectives that translate to extraordinary business results.

  • Achievement of outcomes – develops strategic engagement plan for key clients and ensures outcomes are achieved and expectations are met/exceeded for complex engagements. Typical timelines could be 6-24 months.

  • Accurate resourcing – partners with Director of Service Delivery to ensure engagement is appropriately resourced with the best coaches/consultants, ensuring high quality results.

  • Measure impact and satisfaction – uses TBG’s proprietary Satisfaction and iMpact Measurement tool (SAMM™), integrating measurement of progress into engagement to ensure customer satisfaction and achievement of outcomes.

Critical success factors for this position: experienced and comfortable interacting with C-Suite executives, strategic thinking, self-management, ambition, an ability to lead and influence others, follow through, relationship building, flexibility, active listening, trustworthiness, integrity, reliability, time management, resilience, optimism, collaborative team player, an ability to produce high-quality client deliverables on time and within scope, a nuanced understanding of diversity, equity, inclusion, and belonging and how it can transform individuals and workplaces.

ACADEMIC AND PROFESSIONAL QUALIFICATIONS

  • Bachelor’s degree required

  • 7+ years successful consultative sales experience in a B2B, service-delivery environment, preferably leadership development and organizational effectiveness, with fluency in Salesforce or similar CRM

  • Passion for continuous learning, particularly in human behavior, neuroscience, organizational effectiveness, and leadership development

  • High level of competence in building relationships and building trust

  • Exceptional written and verbal communication skills

LEADERSHIP QUALIFICATIONS

The Bailey Group looks for strong, ethical, leaders passionate about creating diverse, equitable, and inclusive spaces fostering belonging across these four critical dimensions:

  • Results leadership – takes initiative, takes charge of projects, accepts challenges, resilient in the face of stress

  • People leadership – approachable, balances listening with talking, sensitive to others, balances employee engagement and productivity, familiar with adult learning principles

  • Thought leadership – distinguishes between fact and opinion, open-minded, balances focus on short term and long-term goals

  • Self-leadership – aware of one’s impact on others, aware of one’s strengths and weaknesses, open-minded and seeking to grow.

OTHER INFORMATION

  • Full-time, salaried (exempt) position

  • Competitive benefits package: health care benefits, dental insurance, short- and long-term disability insurance, 5% SIMPLE IRA contribution match, generous vacation PTO and personal PTO

At The Bailey Group, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status

Think You’ve Got What It Takes?

If you pride yourself on taking initiative and being proactive; get satisfaction out of blowing away expectations; are motivated by putting your skills and talents to use in a service-oriented environment; are driven by continual growth and development; and are eager to add value and contribute to a team of ethical, sharp and committed individuals – REACH OUT. We’d love to learn more about you.

CONTACT

Phone: 763-545-5997
M–F: 8:30 a.m.–4:30 p.m.
Media Inquiries
General Inquiries

ADDRESS

4800 Olson Memorial Highway
Suite #225
Minneapolis, MN 55422
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