In this episode of Leadership Matters, Jim Willenbring, Partner, Board Director, and Executive Coach at The Bailey Group, joins host Kaylee Thomsen for a candid conversation on what it really takes to lead people well. Jim explores why most leaders learn to lead by osmosis, picking up both good and bad habits along the way, and what it looks like to treat leadership as a true professional discipline. He digs into the shift from being the expert problem solver to developing expert problem solvers, the science behind giving and receiving feedback, and why avoiding difficult conversations always costs more than having them. If you lead people at any level, this one is worth your time.