Trust Your Instincts Before the Data Does: Anne Mezzenga
“THEY AREN'T LOOKING FOR THE RIGHT ANSWER. THEY'RE LOOKING FOR MY ANSWER.”
Episode Description
In this episode of Leadership Matters, Anne Mezzenga, Founder and CEO of Retail Field Report, joins host Kaylee Thomsen to explore what separates thriving retailers from struggling ones. Anne shares what surprised her most after working shifts in stores, the two disconnected career paths she sees across retail, and the hard lesson of trusting her instincts before the data caught up. She also reflects on the culture at the Bailey Group that taught her there is no single right answer, and why relationships, not titles, have shaped her career more than anything else. If you believe connection drives everything, this episode is for you.
Chapters
- 00:08 Welcome to Leadership Matters
- 02:13 Anne's Path Into Founding Retail Field Report
- 04:37 What Surprised Anne Most Working in Stores
- 06:51 What Shoppers Never See Behind the Curtain
- 09:38 The Hidden Work Behind Everyday Retail Tech
- 11:44 How Delivery and Curbside Changed In-Store Expectations
- 13:59 What Separates Thriving Retailers From Struggling Ones
- 15:36 The Power of Saying Yes
- 17:50 The Hardest Lesson Anne Has Learned
- 20:17 Learning to Trust Her Instincts
- 22:40 The Culture Shift at the Bailey Group
- 24:58 Finding Purpose and Passion at Work
- 27:18 Building a Company Around Relationships
- 29:43 Where Anne's Value of Connection Comes From
- 32:08 What Anne Is Most Proud Of
More In The Series
See all on Youtube
