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Would you say that to a friend

The need for resilience has never been more important for leaders than it is now. It is not necessary to always feel brave, confident, competent, or certain when you are making decisions and charting new ground. You may well dread the reactions by some employees to an...

The Power of a Simple Apology

We all mess up.  We all forget things. We all overlook something important to others. We all say things without thinking.  At work, the impacts of these can may be minor—causing a bit of inconvenience or irritation.  The impacts can also cost time and...

Thank you, Health Care!

Much of my leadership development work is in health care and I read a quote last week from Mel McNea, CEO of Great Plains Health (North Platte, Neb.) that stopped me in my tracks. Here it is: “You have to have courage to work in the healthcare industry and even more...

Leaders as Human

As humans, we may never become totally skilled and talented in everything leaders need to do and be. Accepting this in yourself and others demonstrates the courage, resilience, and humility required to be an effective leader.

Will coaching help?

When everything you’ve tried to help someone change isn’t working, leaders often call us to see how we can help. Here are some questions to prepare for as we work through possible solutions.

Can people change?

Are leaders born or made? The answer is yes. Everyone has some inborn traits helpful to leadership roles. Some are born with A LOT of them. Others, not so much. But, no leader is perfect and growth and development still occurs.